About Detailed Drivers
Premium transportation services trusted by thousands of clients worldwide. We're committed to delivering excellence in every ride.
Our Story
Detailed Drivers was founded in 2015 with a simple yet powerful mission: to provide reliable, professional, and luxurious transportation services that exceed expectations. Our founder, a former executive transportation specialist with over 15 years of experience in the industry, recognized the gap between standard car services and the level of excellence that discerning clients truly deserve. Having worked with international dignitaries, corporate executives, and high-profile individuals, he understood what true luxury transportation means—punctuality, discretion, impeccable service, and vehicles maintained to the highest standards.
What started as a boutique service with just three vehicles in Manhattan has evolved into a comprehensive transportation solution trusted across 50+ countries. Today, we serve thousands of satisfied clients annually, from Fortune 500 executives and high-net-worth individuals to families celebrating special moments and professionals managing complex travel schedules. Our fleet has grown to include luxury sedans, SUVs, sprinter vans, and executive coaches, each meticulously maintained and equipped with modern amenities to ensure maximum comfort.
Our growth hasn't been about expanding for expansion's sake. Every new market, every additional vehicle, and every team member we've brought on has been chosen with the same meticulous attention to detail that defines our service. We've built our reputation one ride at a time, earning the trust of clients who refuse to settle for anything less than exceptional. From providing reliable JFK airport transfers to coordinating complex multi-city corporate travel itineraries, we've proven ourselves as the transportation partner businesses and individuals can depend on.
Our commitment to excellence, safety, and customer satisfaction has made us the preferred choice for those who demand the best in ground transportation. We don't just move people from point A to point B—we create seamless, stress-free experiences that allow our clients to focus on what matters most to them. Whether you're heading to a critical business meeting, catching an international flight, or celebrating a milestone event, Detailed Drivers ensures your journey is as important as your destination.
Our Journey of Excellence
From our humble beginnings to becoming a trusted name in luxury transportation, every milestone reflects our unwavering commitment to service excellence and client satisfaction.
Founded in Manhattan
Detailed Drivers begins operations with three luxury vehicles and a commitment to redefine transportation excellence in New York City. Our founder's vision was clear: create a service that treats every client like a VIP, regardless of the occasion.
Corporate Division Launch
Launched our dedicated corporate transportation division, offering customized solutions for businesses of all sizes. This included our advanced booking platform, consolidated billing, and dedicated account management services.
National Recognition
Achieved 10,000+ satisfied clients milestone and earned industry recognition for service excellence. Our fleet expanded to include state-of-the-art luxury SUVs and executive sprinter vans to meet growing demand.
What Sets Us Apart
In a crowded marketplace of transportation options, Detailed Drivers stands apart through our unwavering commitment to quality, professionalism, and personalized service. Every aspect of our operation—from our rigorous driver selection process to our immaculately maintained fleet—reflects our dedication to excellence. We don't compete on price alone; we compete on value, reliability, and the peace of mind that comes from knowing your transportation needs are in the hands of true professionals.
Our chauffeurs aren't just drivers; they're transportation professionals who understand the importance of discretion, punctuality, and impeccable service. Each member of our team undergoes extensive background checks, professional training, and continuous performance evaluations. They're TLC licensed, fully insured, and experienced in serving high-profile clients who expect nothing but the best. Beyond technical driving skills, our chauffeurs are trained in customer service, cultural sensitivity, and emergency response protocols. Many have years of experience navigating New York's complex traffic patterns and know the fastest routes to every major destination.
We've invested in cutting-edge technology to ensure seamless service delivery. Real-time flight tracking means we adjust to delays automatically—you'll never arrive to find your driver has left because your plane was late. Our advanced booking system provides instant confirmations and transparent pricing with no hidden fees. GPS tracking allows you to monitor your driver's arrival in real-time through our mobile app. These aren't luxuries—they're standards we maintain for every single ride, whether it's a quick airport transfer or a full-day hourly car service.
Perhaps most importantly, we listen. Our service adapts to your needs, whether that means maintaining complete confidentiality for executive clients, providing car seats and extra assistance for families, or coordinating complex multi-city itineraries for business travelers. Your satisfaction isn't just our goal—it's our guarantee. We track every metric that matters: on-time performance, vehicle cleanliness, chauffeur professionalism, and overall client satisfaction. This data drives continuous improvement in our operations, ensuring we're always raising the bar.
Our Team & Expertise
Behind every seamless journey is a team of dedicated professionals committed to your satisfaction. Our success is built on the collective expertise, passion, and dedication of every team member.
Professional Chauffeurs
Our chauffeurs average 8+ years of professional driving experience. Every driver must pass rigorous screening including criminal background checks, driving record verification, drug testing, and comprehensive road skills assessment. We invest heavily in ongoing training, covering defensive driving techniques, customer service excellence, route optimization, and emergency response. Many of our chauffeurs are multilingual, speaking languages including Spanish, Mandarin, French, and Arabic to better serve our international clientele.
24/7 Dispatch & Support
Our operations team works around the clock to ensure flawless service delivery. From booking to destination, you have access to live support via phone, text, or email. Our dispatchers monitor every ride in real-time, proactively addressing potential issues before they impact your schedule. With years of experience managing complex logistics, they coordinate everything from last-minute bookings to multi-vehicle events involving dozens of passengers.
Fleet Maintenance Specialists
Our certified automotive technicians maintain our entire fleet to manufacturer specifications and beyond. Every vehicle undergoes comprehensive inspection before and after each ride. We follow a preventive maintenance schedule that exceeds industry standards, replacing parts and fluids before issues can arise. The result? A fleet with a 99.8% uptime rate and zero roadside breakdowns in the past three years. Whether you choose an executive sedan or sprinter van, you can count on reliability.
Our Values
The principles that guide everything we do
Safety First
Your safety is our top priority. All our drivers are thoroughly vetted, licensed, and insured.
Always On Time
We understand the importance of punctuality. Count on us to get you there on schedule.
Customer Focused
Your comfort and satisfaction drive everything we do. We're here to serve you.
Excellence
We maintain the highest standards in service quality, vehicle maintenance, and professionalism.
Experience the Detailed Drivers Difference
Ready to elevate your transportation experience? Book your ride today or contact us to learn more about our premium services.
Premium Car Service in the New York Metro Area
Experience exceptional with our professional chauffeur service. Serving the New York Metro Area with luxury vehicles, experienced drivers, and 24/7 availability for all your transportation needs.
Luxury Fleet Vehicles
Our premium fleet features late-model executive sedans, luxury SUVs, and spacious sprinter vans. Every vehicle is meticulously maintained, professionally detailed, and equipped with modern amenities including leather seating, climate control, WiFi connectivity, and complimentary bottled water.
Licensed & Insured
All our chauffeurs are fully licensed, background-checked, and commercially insured. We maintain comprehensive liability coverage that exceeds industry standards, providing you with complete peace of mind. Our vehicles undergo regular safety inspections and maintenance to ensure your safety.
Guaranteed Punctuality
We understand the importance of being on time. Our drivers arrive 15 minutes early for every pickup, monitor real-time traffic conditions, and adjust routes as needed. For airport pickups, we track flight arrivals and adjust pickup times automatically for delays, ensuring you're never left waiting.
Professional Chauffeurs
Our experienced chauffeurs are more than drivers—they're hospitality professionals committed to providing exceptional service. Each chauffeur undergoes extensive training in customer service, defensive driving, and local area navigation. They dress professionally and prioritize your comfort and safety.
24/7 Customer Support
Our dedicated customer service team is available 24 hours a day, 7 days a week to assist with reservations, answer questions, and address any concerns. Book online instantly or call (888) 420-0177 to speak with a transportation specialist who can help plan your perfect ride.
All-Inclusive Pricing
Transparent, upfront pricing with no hidden fees or surge charges. Our rates include the vehicle, professional chauffeur, fuel, tolls, parking, and taxes. The only additional cost is gratuity, which is optional and at your discretion. Get an instant quote online with no obligation.
Complete Car Service Solutions
From airport transfers to corporate transportation and special events, we provide comprehensive services tailored to your specific needs.
Airport Transportation
Professional airport transfer service to and from , and all major regional airports. We monitor flight arrivals, provide meet and greet service, assist with luggage, and include 60 minutes of complimentary wait time for international arrivals and 30 minutes for domestic flights.
- Real-time flight tracking and monitoring
- Professional meet and greet service
- Complimentary luggage assistance
- Door-to-door service with no stops
Corporate Transportation
Professional business transportation for executives, clients, and corporate events. We understand that time is money and provide reliable, discreet service that allows you to be productive while traveling. Corporate accounts available with simplified billing and dedicated account management.
- Executive sedans and luxury SUVs
- Corporate billing and monthly invoicing
- Dedicated account manager
- WiFi and productivity amenities
Special Occasions
Make your special moments even more memorable with our premium transportation service. Perfect for weddings, anniversaries, proms, concerts, sporting events, and nights out. We ensure you arrive in style and safety, allowing you to focus on enjoying your event without worrying about parking or navigation.
- Wedding and anniversary transportation
- Prom and homecoming services
- Concert and theater transportation
- Sporting event transfers
Group Transportation
Traveling with a group? Our fleet includes spacious sprinter vans (up to 14 passengers), mini coaches (up to 28 passengers), and full-size motor coaches (up to 55 passengers). Perfect for corporate outings, family reunions, wedding parties, and group tours. Cost-effective group rates available.
- Vehicles for groups up to 55 passengers
- Cost-effective group transportation rates
- Flexible itineraries with multiple stops
- Professional coordination for large groups
Simple Booking Process
Reserve your car service in just minutes with our streamlined online booking system or by calling our 24/7 customer service line.
Choose Your Vehicle
Select from our fleet of luxury sedans, spacious SUVs, or high-capacity vans based on your group size and preferences.
Enter Trip Details
Provide your pickup location, destination, date, and time. Add any special requests such as child seats, extra stops, or specific amenities.
Instant Quote
Receive your all-inclusive price immediately with no hidden fees. Review the quote and modify your selection if needed before booking.
Confirmation
Complete your booking and receive immediate confirmation via email with your chauffeur's name, vehicle details, and contact information.
Or call us 24/7 at (888) 420-0177
Why Choose Our Car Service
We've been providing exceptional in the New York Metro Area for years, earning the trust of thousands of satisfied clients. Here's what sets us apart from other transportation providers.
Exceptional Service Record
Over 99% on-time arrival rate and thousands of five-star reviews from satisfied clients. Our reputation is built on consistently exceeding expectations.
Local Expertise
Our chauffeurs have extensive knowledge of the New York Metro Area, including the fastest routes, traffic patterns, and alternative paths to avoid delays.
Competitive Pricing
Luxury service at fair, transparent prices. We never use surge pricing and offer volume discounts for corporate accounts and frequent travelers.
Modern Technology
Real-time vehicle tracking, automated text notifications, easy online booking, and digital receipts make your experience seamless from start to finish.
What Our Clients Say
"Exceptional service from start to finish. The driver was professional, the vehicle was immaculate, and we arrived at our destination right on time. Highly recommend for anyone needing reliable in the New York Metro Area."
— Corporate Client
"I use this service regularly for airport transfers and have never been disappointed. The online booking is easy, pricing is transparent, and the drivers are always courteous and professional. Worth every penny!"
— Frequent Traveler
"Used this service for our wedding transportation and couldn't be happier. They coordinated everything perfectly, the vehicles were beautiful, and our guests all commented on the exceptional service. Thank you for helping make our day special!"
— Wedding Client
Frequently Asked Questions
Find answers to common questions about our car service in the New York Metro Area.
How far in advance should I book?
We recommend booking at least 24-48 hours in advance to guarantee vehicle availability, especially for airport transfers and special events. However, we also accommodate last-minute reservations based on fleet availability. For corporate accounts and recurring services, advance booking ensures you get your preferred vehicle and chauffeur.
What is included in your rates?
Our all-inclusive pricing covers the vehicle rental, professional chauffeur service, fuel, tolls, parking fees, and all applicable taxes. For airport pickups, we include complimentary meet and greet service, luggage assistance, and up to 60 minutes of wait time for international arrivals (30 minutes for domestic). The only additional cost is gratuity, which is at your discretion.
Can I cancel or modify my reservation?
Yes, reservations can be canceled or modified up to 24 hours before the scheduled pickup time for a full refund with no penalties. Cancellations made within 24 hours of pickup may incur a cancellation fee of 50% of the total fare. No-shows are charged the full amount. We understand that emergencies happen and work with clients on a case-by-case basis.
Do you provide child safety seats?
Absolutely! We provide complimentary child safety seats and booster seats upon request. Please specify the type and number of seats needed when making your reservation. We offer rear-facing infant seats, forward-facing convertible car seats, and booster seats for various age groups. All seats meet current safety standards and are professionally installed.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept debit cards and offer corporate account billing with monthly invoicing for businesses. Payment can be made securely online when booking or processed after your trip. We do not accept cash payments for safety and security reasons.
How do I track my vehicle?
Once your reservation is confirmed and your chauffeur is assigned, you'll receive a text message with the driver's name, photo, vehicle information, and a link to track your vehicle's location in real-time. You can monitor your driver's progress and estimated arrival time directly from your smartphone. Our customer service team is also available 24/7 to provide updates.
Our Service Areas
We provide premium car service throughout New York, Connecticut, and New Jersey