Privacy Policy

At Detailed Drivers ("we," "us," or "our"), we prioritize the privacy and security of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our luxury transportation services.

1. Information We Collect

We collect information that is necessary to provide our services and improve your experience.

Personal Information

When you book a ride, create an account, or contact us, we may collect:

• Contact Details: Name, email address, phone number.
• Billing Information: Credit card details, billing address (processed securely via Stripe).
• Travel Details: Pickup/drop-off locations, flight information, passenger names.

Automatically Collected Data

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on site, referral sources.

2. How We Use Your Information

We use your data strictly for legitimate business purposes:

• Service Fulfillment: To process bookings, dispatch chauffeurs, and manage your travel itinerary.
• Communication: To send booking confirmations, driver status updates, and important service alerts.
• Safety & Compliance: To verify identities, prevent fraud, and comply with TLC regulations.
• Improvement: To analyze website performance and enhance our service offerings.

3. Information Sharing & Disclosure

We do not sell your personal information. We only share data in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., payment processors, flight tracking software) who assist in our operations.
• Affiliate Partners: If you book a ride outside our primary service area, we may share necessary details with our vetted global affiliate network to fulfill your trip.
• Legal Requirements: If required by law, court order, or government regulation (e.g., NYC Taxi & Limousine Commission audits).

4. Data Security

We implement industry-standard security measures to protect your data. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. We may use:

• Essential Cookies: Necessary for the website to function (e.g., booking forms).
• Analytics Cookies: To understand how visitors interact with our site (e.g., Google Analytics).

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Opt-out of marketing communications.

To exercise these rights, please contact us at privacy@detaileddrivers.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: