Editorial Policy

At Detailed Drivers, we are committed to providing accurate, reliable, and transparent information about luxury transportation services in the New York Metro Area. This Editorial Policy outlines our standards for content creation, fact-checking, and ongoing maintenance to ensure our clients receive trustworthy guidance.

1. Our Commitment to Accuracy

Every piece of content we publish is grounded in real-world experience and verified information. Our team consists of transportation professionals with decades of combined experience in the luxury car service industry, including TLC-licensed chauffeurs, fleet managers, and customer service specialists.

We prioritize accuracy over speed. Before publishing any content, we verify all claims, pricing information, and service details through multiple internal reviews and real-world testing.

2. Authoritative Sources

We rely exclusively on authoritative, verifiable sources for all regulatory and industry information:

• NYC Taxi & Limousine Commission (TLC): For licensing, regulations, and compliance standards
• National Limousine Association (NLA): For industry best practices and professional standards
• New York State Department of Motor Vehicles (DMV): For vehicle registration and safety requirements
• Federal Aviation Administration (FAA): For airport-related procedures and regulations
• Internal Operations Data: Real-time service metrics, customer feedback, and operational insights

We link directly to official sources whenever possible and update our content immediately when regulations change.

3. Content Creation Process

Our content undergoes a rigorous multi-step review process:

Research & Drafting

Content is created by team members with direct experience in the subject matter. For example, airport transfer guides are written by chauffeurs who regularly service JFK, LaGuardia, and Newark airports.

Fact-Checking

Every factual claim is verified against authoritative sources. Pricing, wait times, service areas, and regulatory information are cross-referenced with our internal systems and official documentation.

Peer Review

All content is reviewed by at least one additional team member with relevant expertise before publication. This ensures consistency, accuracy, and clarity.

Final Approval

Senior management reviews all content for brand alignment, legal compliance, and customer value before it goes live.

4. Transparency & Disclosure

We believe in complete transparency with our clients:

• No Hidden Agendas: We do not accept payment for favorable coverage or reviews.
• Affiliate Relationships: If we recommend third-party services (e.g., hotels, restaurants), we disclose any affiliate relationships.
• Pricing Transparency: All pricing information reflects our actual rates and is updated in real-time.
• Service Limitations: We clearly state what we can and cannot provide, including service area boundaries and vehicle availability.

5. Content Updates & Maintenance

The transportation industry evolves constantly. We maintain our content through:

• Quarterly Reviews: All service pages are reviewed every 90 days for accuracy.
• Regulatory Monitoring: We track TLC and NLA updates and revise content within 48 hours of any regulatory changes.
• Seasonal Updates: Airport procedures, traffic patterns, and event schedules are updated seasonally.
• Last Updated Dates: Every page displays when it was last reviewed and updated.

6. Corrections Policy

We take errors seriously. If you identify inaccurate information on our website:

• Email us at editorial@detaileddrivers.com with the specific error and correct information.
• We will investigate and respond within 24 hours.
• Confirmed errors are corrected immediately and noted in our internal changelog.
• Significant corrections are disclosed transparently on the affected page.

7. User-Generated Content

Client testimonials and reviews are authentic and unedited (except for privacy protection). We do not:

• Post fake reviews or testimonials
• Incentivize positive reviews
• Remove negative feedback (unless it violates our community guidelines)
• Edit reviews to change their meaning

8. Expertise & Experience

Our content is created by professionals with real-world experience:

• TLC-Licensed Chauffeurs: With an average of 10+ years of experience in NYC luxury transportation
• PAX-Certified Drivers: Trained in passenger assistance and safety protocols
• Fleet Managers: With expertise in vehicle maintenance, safety standards, and logistics
• Customer Service Specialists: Who handle thousands of bookings annually and understand client needs

9. Contact Our Editorial Team

We welcome feedback, questions, and suggestions about our content: