Question 1

How do I book a ride?

Accepted Answer

You can book a ride through our online reservation system, by calling our 24/7 dispatch team at (888) 420-0177, or by emailing reservations@detaileddrivers.com. We recommend booking at least 24 hours in advance to ensure availability, especially for specialty vehicles.

Question 2

What is your cancellation policy?

Accepted Answer

For standard sedan and SUV reservations, cancellations must be made at least 2 hours prior to the scheduled pickup time to avoid a full charge. For specialty vehicles (Sprinters, Limos) and hourly charters, a 24-hour notice is required. Late cancellations and no-shows will be charged the full fare.

Question 3

Can I modify my reservation?

Accepted Answer

Yes, you can modify your reservation up to 2 hours before the scheduled pickup time for standard vehicles. Changes are subject to availability. Please contact our dispatch team immediately if you need to make changes.

Question 4

Do you offer recurring rides?

Accepted Answer

Yes, we can set up recurring rides for daily commutes, weekly meetings, or regular airport transfers. Contact our corporate sales team to set up a recurring schedule.

Question 5

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible. For airport transfers, 24 hours is ideal. For weddings, proms, and special events involving specialty vehicles, we suggest booking 2-4 weeks in advance.

Booking & Reservations

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