Medical Transportation Raleigh: Duke Medical Center, UNC

Choose the institution before planning the ride

“Duke” can refer to Duke Raleigh Hospital in Raleigh or Duke University Hospital and clinics in Durham. UNC Hospitals is in Chapel Hill. Copy the full facility, department, street address, and appointment time from the confirmation. Do not route from the health-system name.

Planning ground transportation in Raleigh? See our corporate car service in Raleigh and black car service in Raleigh pages for vehicles, all-in estimates and booking.

Use Duke Raleigh’s appointment-specific drop-off

The Duke Raleigh parking page publishes a South Pavilion patient drop-off at 3400 Wake Forest Road. It also publishes a separate Duke Cancer Center Raleigh drop-off at 3404 Wake Forest Road. Ask the appointment team which instruction applies; the two addresses are close but not interchangeable.

Treat Durham as a different trip

Duke University Hospital and related Durham clinics are a different trip from Duke Raleigh. Use the facility, street address, and public patient entrance shown in the current appointment instructions rather than reusing the Raleigh drop-off or a generic Duke map pin.

Plan UNC Hospitals from Manning Drive details

The UNC Hospitals location page says most parking is across Manning Drive, with shuttles or covered walkways to hospital entrances. Those institutional connections are separate from the road transfer. Record the specific building and host-confirmed public drop-off from the appointment instructions.

Decide whether RDU connects to lodging or the appointment

An RDU arrival needs airline, flight, terminal, checked bags, traveler contact, and the first destination. Decide in advance whether the traveler goes to a Raleigh hotel, Durham lodging, Chapel Hill lodging, or directly to a campus. If the flight delay threatens check-in, the patient or appointment coordinator—not the driver—chooses the revised plan.

Separate appointment arrival from release

For arrival, work backward from the check-in time supplied by the institution. For return travel, use a message from the patient or companion after the institution confirms the person is ready at the named public entrance. A predicted appointment end is not a pickup cue.

List companions, mobility items, and bags for fit

Provide traveler and companion count, suitcases, folding mobility items, and any unusually large equipment. Reservations can confirm an ordinary available vehicle for the stated load. If the traveler needs hands-on assistance, clinical transport, or specialized accessibility equipment, confirm an appropriate provider with the care team.

Issue a Triangle movement sheet

List the exact campus, building, public entrance, traveler contact, companion, airport details, bags, destination, and one change owner. For multi-day care, confirm the next day from a fresh appointment record because the facility or entrance may differ.

Book the confirmed movement

Airport pickups include 45 minutes of complimentary waiting for domestic flights and 60 minutes for international flights, starting when the flight actually lands. We track your flight. Non-airport pickups include 15 minutes of complimentary waiting. Overtime is billed for the actual additional minutes at the applicable per-minute rate for your selected vehicle.

Airport service Travel coordination Vehicle questions Policy and quote inputs Travel library Request a reservation

Are Duke Raleigh and Duke University Hospital the same destination?

No. Duke Raleigh is in Raleigh, while Duke University Hospital is in Durham. Use the exact facility and address from the appointment.

Where is the Duke Raleigh hospital drop-off?

Duke Raleigh publishes the South Pavilion at 3400 Wake Forest Road and a separate Duke Cancer Center Raleigh drop-off at 3404 Wake Forest Road. Confirm which instruction applies to the appointment.

What UNC information is needed?

Provide the specific UNC hospital building, public entrance, appointment, and contact from the patient confirmation.

Can the driver provide patient assistance?

Do not assume hands-on or clinical assistance. Describe ordinary boarding and vehicle-fit needs; use an appropriate provider for specialized support.

What airport details are needed?

Provide RDU flight and terminal details, bags, traveler contact, and whether the first destination is Raleigh, Durham, or Chapel Hill.

How are changes handled?

One patient or appointment coordinator should send the revised campus, entrance, and time and obtain confirmation.