Family Offices & Private Wealth

A Ground Vendor Built to the Family Office Standard

A family office runs on vendors who behave like staff: consistent, discreet, and accountable to one point of contact. Ground transportation is the most personal vendor category on the books — the chauffeur sees the principal's home, schedule, family, and moods — and it is usually the category handled most casually, split between a consumer app, a local car company, and a driver on payroll.

This program consolidates all of it: principals, spouses, children, visiting family, and household staff ride under one account with one standard — vetted TLC-licensed chauffeurs, NDA-backed confidentiality, and statements that split cleanly across entities. The office gets one account manager who knows the household instead of a different dispatcher every ride. Multi-generational households can extend the same account through the family chauffeur program. For the one weekend a year when value investors converge on Omaha, our ranked guide to the best Berkshire Hathaway annual meeting car services covers CHI Health Center logistics and shareholder-weekend demand.

A household is not one rider — it is a principal with a standing morning schedule, a spouse with a separate calendar, children with school runs and activities, parents visiting for the season, and staff who move between properties. The program holds all of it on one account: standing schedules load once and run themselves, on-demand rides book by text or call, and every rider keeps an individual profile so the chauffeur knows each passenger's preferences before the door opens.

Aircraft days are handled as one movement: tail-number tracking at Teterboro, Westchester, and every FBO we serve, chauffeurs planeside or at the FBO door, and ground schedules that shift automatically when wheels-up slips. Offices that route significant private-aviation volume pair this program with our private aviation partner program for planeside coordination as a standard.

Seasonal moves — the summer decampment to the Hamptons, school-year re-openings, holiday gatherings — are staged in advance with luggage-scaled vehicles, Sprinter Vans for staff and baggage, and one coordinator across the whole convoy. For the operational detail behind these programs, see the family office transportation guide. Seasonal properties can also be covered through Hamptons car service.

Discretion is not a promise on this program — it is procedure. Chauffeurs are background-checked, TLC-licensed, and NDA-ready before they take a household assignment; confidentiality agreements are executed before the first ride on request, including the office's own paper. Principals' names never appear in open dispatch traffic, itineraries are visible only to authorized staff, and nothing about a household's movements is discussed, logged for marketing, or posted — ever.

The vehicles carry the same posture: unmarked black First Class SUVs and Mercedes-Benz S-Class sedans with privacy glass, indistinguishable from any other black car in traffic. Compare that with consumer rideshare, where every trip generates a data trail tied to a personal account — a real consideration for offices that treat the principal's location history as confidential information. Offices with firm partners often coordinate similar controls through our legal & finance teams program.

Family Office Program — Frequently Asked Questions