Medical Transportation
Program
Reliable transportation for medical appointments, dialysis, chemotherapy, and surgery recovery. HIPAA-aware drivers, wheelchair accessible options, and wait-and-return service you can depend on.
Your Health
Comes First
When you're dealing with health challenges, transportation should be the last thing on your mind.
Whether you need regular dialysis transportation, rides to chemotherapy sessions, or safe transport after a procedure, our Medical Transportation Program is designed with your wellbeing in mind. Unlike rideshare apps, our drivers are trained to assist patients, wait throughout appointments, and ensure comfortable, dignified travel.
We serve patients throughout the New York metro area, including Westchester,Long Island, andNew Jersey. For recurring appointments, we offer our hourly hire service with the same trusted driver each visit.
Program Features
Specialized transportation services designed for patients and their families.
Wait-and-Return Service
Your driver waits throughout your entire appointment—dialysis, chemo, surgery recovery. No worrying about pickup times or delays. They're there when you're done.
- Driver waits on-site
- No rebooking needed
- Flexible timing
- Stress-free transport
Wheelchair Accessible
ADA-compliant vehicles with ramps, extra space for mobility equipment, and trained drivers who assist with boarding. We accommodate wheelchairs, walkers, and oxygen equipment.
- ADA-compliant vehicles
- Ramp access
- Mobility equipment space
- Boarding assistance
Appointment Reminders
Never miss a medical appointment. We send reminders 24 hours before and 1 hour before pickup to keep you on schedule. Reminders go to patients and family caregivers.
- 24-hour reminder
- 1-hour reminder
- Driver confirmation
- SMS & phone alerts
Patient-Focused Drivers
Our drivers are trained in patient care etiquette. They're patient, compassionate, and understand the unique needs of those facing health challenges or recovery.
- Trained in patient care
- Compassionate service
- Privacy-focused
- HIPAA-aware
Safe Post-Procedure Transport
After surgery, sedation, or treatments that leave you unable to drive, we provide safe transport home. Drivers coordinate with medical staff and handle any post-procedure needs.
- Coordinate with staff
- Sedation-safe transport
- Gentle assistance
- Home delivery
Recurring Schedule Management
Set up your recurring treatment schedule once—dialysis, chemotherapy, physical therapy—and we handle every ride automatically. Same driver, same time, zero hassle.
- Automatic scheduling
- Consistent drivers
- Calendar integration
- Family notifications
Benefits for Patients & Families
Health challenges are hard enough. We make the transportation part easy.
Never Miss an Appointment
Reliable pickup ensures you're always on time for critical treatments and check-ups.
Safe Post-Procedure Transport
After surgery or treatment, travel safely with a professional driver—no need to drive yourself.
Stress-Free for Families
Family members can't always take time off work. We fill that gap with dependable service.
Recurring Scheduling
Set up weekly dialysis or monthly oncology visits once—we handle the rest automatically.
Door-to-Door Service
From your front door to the medical facility entrance and back. Full assistance throughout.
24/7 Booking Support
Medical needs don't follow a 9-5 schedule. Our team is available around the clock.
Medical Transportation Specialties
We serve patients with diverse healthcare transportation needs.
Dialysis Patients
Three to four times weekly, consistent scheduling, wait-and-return service. We specialize in the unique needs of dialysis patients who require reliable, ongoing transportation to treatment centers.
Oncology Patients
Chemotherapy, radiation, and oncology appointments often leave patients unable to drive. Our compassionate drivers provide gentle, dignified transport during treatment journeys.
Post-Surgical Recovery
After outpatient surgery, colonoscopies, or any procedure involving sedation, patients need safe transport home. We coordinate with medical staff for seamless discharge.
Physical Therapy & Rehabilitation
Regular physical therapy, cardiac rehab, and rehabilitation appointments require consistent, reliable transportation. We help patients stick to their recovery schedules.
Stories from Patients & Families
Real experiences from those who've trusted us with their healthcare transportation.
"Three times a week to dialysis for the past 18 months. Robert, my driver, is never late, always cheerful, and helps me with my walker every time. After a 4-hour session, I'm exhausted—knowing he's waiting outside gives me such peace of mind. This service is a lifeline."
Eleanor W.
Dialysis Patient, Age 74
3x weekly for 18 months
"When my husband was diagnosed with cancer, transportation to chemo became one more stressor we didn't need. Detailed Drivers took that burden completely off our plate. The driver even brought him crackers and water after sessions. The humanity of this service means everything."
Patricia and Howard G.
Oncology Patient Family
Weekly chemotherapy, 8-month treatment
"As a discharge coordinator at a major hospital, I need reliable transportation for patients who can't drive post-surgery. I've used many services, but Detailed Drivers is the only one I trust consistently. Their drivers understand patient needs and communicate professionally with our staff."
Maria S., RN
Hospital Discharge Coordinator
Professional referral partner
When Healthcare Depends on Reliable Transportation
For millions of Americans, getting to medical appointments is a barrier to healthcare. Missed dialysis sessions, skipped chemotherapy appointments, and delayed follow-up care all lead to worse health outcomes. Transportation shouldn't stand between patients and the care they need. Our Medical Transportation Program exists to remove that barrier.
Unlike basic non-emergency medical transportation (NEMT) services, we provide a premium experience designed around patient comfort and dignity. Our vehicles are clean, comfortable luxury cars—not converted vans with multiple pickups. Our drivers are trained in patient care, not just driving. And our service is reliable, consistent, and compassionate.
The Wait-and-Return Difference
Medical appointments are unpredictable. A scheduled 30-minute check-up can turn into 2 hours with additional tests. Dialysis runs on its own schedule. Chemotherapy sessions vary in length. With standard transportation, this creates anxiety—will there be a car when I'm done? Our wait-and-return service eliminates that stress. Your driver stays throughout your appointment, ready to take you home whenever you're finished.
For Families and Caregivers
If you're caring for a loved one with ongoing medical needs, transportation can consume hours of your week. Our program gives you that time back while ensuring your family member receives safe, dignified transport. Manage everything from our app—book rides, track in real-time, receive arrival confirmations. Even from across the country, you can stay connected to your loved one's care.
Our Medical Transportation Program pairs naturally with our Senior Transportation Program for elderly patients and our Hourly Hire service for flexible appointment-based transportation.
Healthcare shouldn't wait for transportation.
Schedule a consultation to set up reliable medical transportation for yourself or a loved one. Call (888) 420-0177 or request a callback online.
Medical Transportation FAQs
Common questions about our healthcare transportation services
Related Services
Explore our other specialized transportation programs.
Senior Transportation
Dignified transport for seniors.
Family Chauffeur
Transportation for the whole family.
Personal Driver
Dedicated chauffeur service.
Monthly Car Service
Subscription transportation.
Hourly Hire
Flexible hourly service.
Black Car Service
Premium sedan transportation.
Chauffeur Service
Professional chauffeurs.
JFK Car Service
Airport transfers.