Hartford Airport Car Service

Bradley International Airport (BDL) in Windsor Locks has a single main terminal with two concourses (A and B). For arriving passengers, our chauffeur meets you at baggage claim with a personalized name sign. After collecting your luggage, you proceed directly to our waiting vehicle at the ground transportation curb — no shuttle, no rideshare confusion, no waiting.

Bradley International Airport (BDL) is approximately 15 miles north of downtown Hartford, accessible via I-91 North to Exit 40 (Bradley International Airport). Under normal traffic conditions, the drive takes 25-30 minutes. During peak rush hours (7-9 AM and 4-6:30 PM) or during heavy travel periods, allow 35-45 minutes. Our chauffeurs monitor I-91 and alternative routes continuously.

Yes. We monitor every arriving flight at BDL regardless of airline — American, Delta, United, Southwest, JetBlue, Spirit, and all carriers serving Hartford. If your flight is early or delayed, your chauffeur automatically adjusts. We track departures from your origin city, not just Hartford arrivals, to anticipate changes well before you land.

Our BDL Meet and Greet service includes your professionally dressed chauffeur waiting at baggage claim with a personalized name sign, full luggage assistance, escort to your luxury vehicle at the ground transportation area, complimentary bottled water, WiFi connectivity, and 60 minutes of complimentary wait time for delayed or complicated baggage claim situations. Aetna, Travelers, Cigna, and Pratt & Whitney executives receive this premium service on every trip.

Yes. Hartford-Brainard Airport (HFD) on the south side of downtown Hartford serves general aviation and private jets. We provide FBO meet-and-greet service for private jet passengers arriving at Brainard, offering seamless connections to Aetna headquarters, Travelers Companies, The Hartford, Cigna in Bloomfield, and Pratt & Whitney in East Hartford.

We recommend booking 24-48 hours in advance for standard airport service. For Travelers Championship week (June at TPC River Highlands), Hartford Jazz Festival, and major insurance industry conferences at the Connecticut Convention Center, book 3-4 weeks ahead. Corporate accounts receive priority booking regardless of lead time.

For airport pickups we track your flight, so the On-Time Guarantee follows the actual landing time: your chauffeur is waiting when you land and texts you. If they are not, we refund the full fare. The On-Time Guarantee covers every booking, every vehicle and every city, 24/7. To claim an On-Time Guarantee refund, contact dispatch with your booking details at (888) 420-0177 or info@detaileddrivers.com. Inside meet-and-greet is included at no extra charge on every sedan and SUV airport pickup; for Sprinter vans and buses it is an add-on with a second team member, quoted at booking.